Franchisee Testimonials
What it’s like to own a ZOOM DRAIN franchise, in their own words
I come from a fifth-generation plumbing family. We knew plumbing, but we needed structure and a clear plan. I knew what we needed, but it would have taken me years to sit down and build it all myself. And honestly, it would have cost me far more to create and implement those systems on my own than it did to join ZOOM DRAIN. With ZOOM DRAIN, the manuals and the processes were already built. Once we implemented ZOOM DRAIN’s systems, the arguments stopped. Everyone knew their job. The business started running smoother, and it became much easier to grow without constantly putting out fires.”
— James Smith, ZOOM DRAIN Maryland
I’ve owned and operated a super successful plumbing company on Long Island, New York, for years. One challenge was always needing experienced licensed plumbers. What I wanted is the ability to take willing people and provide the skills they needed so I could have a business that was scalable, repeatable and that I could grow as big as I want and could even have the potential option to sell it someday. That’s why I was so intrigued with ZOOM DRAIN when I first heard about it and then saw it operate for myself. It’s also why I became the first franchisee. If you want the same things, a ZOOM DRAIN franchise is what you need.”
— Ray Gremaux, Long Island, New York
Becoming a ZOOM DRAIN franchise was our opportunity to take all the great skills we had in the industry and combine them with proven systems. ZOOM DRAIN has a system for everything, from planning and operations manuals to recruiting and technician training programs to marketing and sales processes, and more. We can get down to making money faster because we don’t have to try to create all of this from scratch.
— David Melms, Jersey City, New Jersey
After we went to ZOOM DRAIN’s Discovery Day, we saw first-hand what our business could become. Systems, a better way of recruiting, a better way to train technicians. But frankly, above all, we saw freedom. The chance to build a business that could run without us being there almost every second of the day.
— Brad Campbell, W. Deptford, New Jersey
The moment I knew my father and I had made the right decision to open a ZOOM DRAIN franchise was about eight or nine months in, looking at the books. We were already profitable. And our sales had already increased over what my father’s business, Pine State Services, had originally done. That’s kind of when I knew what we were doing was going to work, and we just had to keep up with everyone else and stay with the training and stay with the marketing that they were coming out with.
— Sam Marcisso III, Westbrook, Maine